Privacy policy

Last updated: July 01, 2023

This Privacy Policy describes how Three Lakes Designs collects, uses, and discloses your Personally Identifiable Information (PII) when you visit, or make a purchase from Three Lakes Designs website or otherwise communicate with us. PII generally means information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy to understand how we collect, use, protect or otherwise handle PII collected through our website. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

While users can visit our site anonymously, we may collect information from you when you place an order, subscribe to a blog, sign up to a newsletter, respond to a survey or marketing communication, surf the website or use certain features or otherwise enter information on our website.  

What Personal Information We Collect

When ordering or registering on our website, as appropriate, you may be asked for your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.  

How Do We Use Your Information?

We may use information we collect from you in the following ways: To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website to better serve you. To allow us to better serve you in responding to your customer service requests. To administer a contest, promotion, survey or other site feature.  To more quickly process your transactions. To send periodic emails regarding your order or other products and services.   

Information We Collect through Cookies

We automatically collect certain information about your interaction with our website. To do this, we may use cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's system to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.  You can generally choose to have your computer warn you each time a cookie is being sent, or even turn off all cookies, through your browser's settings.  Each browser is a little different, so at your browser's help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled.  Note that disabling cookies may affect features that make your site experience more efficient and some of our services may not function properly in that case. However, you should still be able to place an order. 

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

We do not sell, trade, or otherwise transfer your PII to outside parties, excluding our website hosting partners and other parties who assist us in operating our website, and conducting our business, or servicing you, so long as they agree to keep such information confidential, unless we provide you with notice, provided that; we may release your PII when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others' rights, property, or safety.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. 

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at millieandmunch@gmail.com.